FAQs
Some of the most frequently asked questions about our company.
Q. Why do we need a property evaluation in order to receive an estimate or quote?
A. Our goal at Atlanta Elite Reconstruction service, LLC, Inc. is to provide you with fully accurate information as we work together with you should our services be needed. Providing a quote sight unseen allows for too many unknowns to be able to advise our clients with the correct information on how to proceed and what the costs are to do so. We offer free property evaluations and provide all with a free quote upon meeting at the property to fully understand the scope of work needed to rid your home or property environmental materials or damage.
Q. I have an emergency at my building or facility. Who do I call?
A. If you have an emergency, the priority is always life and safety. If there are pressing safety issues, evacuate the building and call 9-1-1.
The next priority is to stabilize the situation and begin immediate mitigation to prevent further damage.
Q. What is a work authorization form and why do I need to sign one?
A. Before the process begins, you will be asked to sign a work authorization form. This gives Atlanta Elite Reconstruction Services permission to work in your building or facility and to communicate with and provide a courtesy copy of the invoice to your insurance company. Your execution of this form is important for emergency mitigation.
For additional work beyond the emergency phase, a more detailed scope is typically produced in advance utilizing Xactimate software. Xactimate is the accepted estimating program for the majority of major insurance carriers, ensuring industry-standard pricing and a faster insurance claim resolution.
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Q. What are our office hours?
A. Our support is available to help you 24 hours a day, seven days a week.
Mon-Fri: 8am to 5pm
Sat/Sun: Emergency on Call